Strategy 

We standout;  what we offer is wanted by our target market and they can't get it elsewhere.

Vision

Our vision clearly written, well communicated, and understood across the organisation, not just in the senior management team.

Culture

We are 100% committed to our core values and use them to drive how we hire, develop, reward, and part company with people

Processes

Our systems and processes are well documented, used and deliver a consistent outcome

Growth

Our sales and marketing work well and are tightly focused on a clearly defined target customer

Accountability

We have the right people, in the right sseats, with clear accountability and everyone in the business has a number they are responsible for.

Leadership

Is our leadership team is open, honest, and operating with a high level of trust

Execution

Are priorities, metrics, and meetings disciplined, consistent, and driving real progress?

Finance

We have a budget which is built on documented key drivers and assumptions. We review the results weekly for trends and report monthly.

Feedback

We have an effective way of cvollecting honest feedback from both customers and employees. And, we act on it.